# Civility Saves Lives

*Tom Geraghty · Interpersonal Practice, Stories & Cases, Safety & Human Error*

Examines evidence from Christie Nolan and the Civility Saves Lives campaign that incivility in clinical settings directly harms patient outcomes. Argues rudeness is not merely unpleasant but operationally dangerous — and that civility is not the same as niceness but is the floor on which PS stands.

- **This page:** https://explore.psychsafety.com/n/civility-saves-lives/
- **Read the full article on psychsafety.com:** https://psychsafety.com/civility-saves-lives/
- **Interactive map:** https://explore.psychsafety.com/?node=civility-saves-lives

## Connected concepts (6)

- [Disrupted Routines: Team Learning and New Technology Implementation in Hospitals](https://explore.psychsafety.com/n/edmondson-bohmer-pisano-2001.md) (paper)
- [Psychological Safety, Trust, and Learning in Organizations: A Group-level Lens](https://explore.psychsafety.com/n/edmondson-2003.md) (paper)
- [Learning from Error](https://explore.psychsafety.com/n/learning-from-error-or-punishing-it.md)
- [Good Management Saves Lives](https://explore.psychsafety.com/n/good-management-saves-lives.md)
- [Safety I & Safety II](https://explore.psychsafety.com/n/psychological-safety-73-safety-i-safety-ii.md)
- [Safety amid the Scalpels: Creating Psychological Safety in the Operating Room](https://explore.psychsafety.com/n/cohen-et-al-2024.md) (paper)