# Learning from Mistakes Is Easier Said Than Done: Group and Organizational Influences on the Detection and Correction of Human Error

*Edmondson · Team Learning · The Journal of Applied Behavioral Science · 1996 · Paywalled*

The hospital study that preceded and motivated the 1999 paper. Produced the famous paradoxical finding: better-performing nursing teams reported higher error rates — not because they made more mistakes, but because psychological safety made them willing to discuss them. Established that error reporting is a measure of safety culture, not error frequency.

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## Connected concepts (18)

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- [Reflections: Voice and Silence in Workplace Conversations](https://explore.psychsafety.com/n/edmondson-besieux-2021.md) (paper)
- [Watermelon Effect](https://explore.psychsafety.com/n/the-watermelon-effect-and-greenwashing.md)
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