# Disrupted Routines: Team Learning and New Technology Implementation in Hospitals

*Edmondson · Team Learning, Safety & Error · Administrative Science Quarterly · 2001 · Paywalled*

Field study of cardiac surgery teams implementing a radical new technology. Found that psychological safety enabled non-surgeons to speak up across steep status hierarchies, renegotiating ingrained roles to make the technology work. Teams that established PS were significantly more successful implementers — one of the most cited empirical demonstrations of PS in high-stakes settings.

- **This page:** https://explore.psychsafety.com/n/edmondson-bohmer-pisano-2001/
- **View the source paper:** https://doi.org/10.2307/3094828
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