# How Not to Investigate an Accident

*Kletz · Safety & Error, Measurement & Method · Loss Prevention Bulletin · 2011 · Open access*

Lists eight errors accident investigators commonly make, with the worst being confirmation bias — forming a hypothesis and seeking only supporting evidence. Argues that blaming human error and individuals obscures systemic causes, and that reports lacking concrete actions are worthless. A practical, pointed guide to what passes for investigation but isn't.

- **This page:** https://explore.psychsafety.com/n/kletz-2011/
- **View the source paper:** https://www.icheme.org/media/9290/xxii-paper-80.pdf
- **Interactive map:** https://explore.psychsafety.com/?mode=papers&node=kletz-2011

## Connected concepts (7)

- [Blametropism](https://explore.psychsafety.com/n/blametropism.md)
- [Collective Mind in Organizations: Heedful Interrelating on Flight Decks](https://explore.psychsafety.com/n/weick-roberts-1993.md) (paper)
- [Just Culture](https://explore.psychsafety.com/n/just-culture.md)
- [Organizational Learning: A Theory of Action Perspective](https://explore.psychsafety.com/n/argyris-schon-1978.md) (paper)
- [Dr Richard Cook](https://explore.psychsafety.com/n/psychological-safety-78-dr-richard-cook.md)
- [Human Error & PS](https://explore.psychsafety.com/n/psychological-safety-human-error.md)
- [You Can't Fix a Secret](https://explore.psychsafety.com/n/you-cant-fix-a-secret.md)
