# An Integrative Model of Organizational Trust

*Mayer · Trust & Interpersonal · Academy of Management Review · 1995*

An integrative model of organizational trust proposing that trustworthiness comprises three factors: ability (competence in a specific domain), benevolence (the extent to which the trustor believes the trustee wants to do good to them), and integrity (adherence to principles the trustor finds acceptable). The model distinguishes trust from trustworthiness, treats trust as willingness to be vulnerable, and accounts for the role of the trustor's propensity to trust. One of the most cited papers in the organisational trust literature and foundational to subsequent work on trust in teams, including its relationship to psychological safety.

- **This page:** https://explore.psychsafety.com/n/mayer-davis-schoorman-1995/
- **View the source paper:** https://doi.org/10.5465/amr.1995.9508080335
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## Connected concepts (14)

- [Psychological Conditions of Personal Engagement and Disengagement at Work](https://explore.psychsafety.com/n/kahn-1990.md) (paper)
- [Psychological Safety and Learning Behavior in Work Teams](https://explore.psychsafety.com/n/edmondson-1999.md) (paper)
- [PS & Trust](https://explore.psychsafety.com/n/the-difference-between-trust-and-psychological-safety.md)
- [Affect- and Cognition-Based Trust as Foundations for Interpersonal Cooperation in Organizations](https://explore.psychsafety.com/n/mcallister-1995.md) (paper)
- [High-Quality Relationships, Psychological Safety, and Learning from Failures in Work Organizations](https://explore.psychsafety.com/n/carmeli-gittell-2009.md) (paper)
- [Not So Different After All: A Cross-Discipline View of Trust](https://explore.psychsafety.com/n/rousseau-sitkin-burt-camerer-1998.md) (paper)
- [Psychological Safety, Trust, and Learning in Organizations: A Group-Level Lens](https://explore.psychsafety.com/n/edmondson-2004.md) (paper)
- [Developing and Maintaining Trust in Work Relationships](https://explore.psychsafety.com/n/lewicki-bunker-1996.md) (paper)
- [Forced Vulnerability: A Dangerous Approach](https://explore.psychsafety.com/n/boettcher-et-al-2024.md) (paper)
- [The Dark Side of Trust](https://explore.psychsafety.com/n/gargiulo-ertug-2006.md) (paper)
- [The Role of Trust in Organizational Settings](https://explore.psychsafety.com/n/dirks-ferrin-2001.md) (paper)
- [Trust and Power](https://explore.psychsafety.com/n/luhmann-1979.md) (paper)
- [Betrayal of Trust in Organizations](https://explore.psychsafety.com/n/elangovan-shapiro-1998.md) (paper)
- [Forced Vulnerability](https://explore.psychsafety.com/n/forced-vulnerability.md)