Silence in Organizations and Psychological Safety: A Literature Review

Pacheco et al · Voice & Silence · European Scientific Journal · 2015 · Open access

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A literature review mapping the relationship between organisational silence and psychological safety, synthesising the types of silence employees engage in and the factors that promote or suppress voice. Introduces a taxonomy of silence types — acquiescent, defensive, prosocial, deviant, diffident — which the psychsafety.com Types of Silence article draws on directly, adding two further categories (preparatory and filled). Useful as an accessible bridge between the academic voice literature and PS practice.

Pacheco, D.C., Moniz, A.I.D.S.A. and Caldeira, S.N. (2015) 'Silence in organizations and psychological safety: A literature review', European Scientific Journal, August 2015 (Special Edition), pp. 293–308.

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