Cognition-Based and Affect-Based Trust as Mediators of Leader Behavior Influences on Team Performance

Schaubroeck et al · Trust & Interpersonal, Team Learning · Journal of Applied Psychology · 2011 · Paywalled

Tested McAllister's affect/cognition trust distinction in a field study of military teams, finding that both types of trust mediate the relationship between leader behaviour and team performance — but through different pathways. Cognition-based trust mediates the link from leader competence signals; affect-based trust mediates from leader benevolence signals. Extends McAllister's framework from dyadic to team-level analysis, and provides empirical grounding for the argument that PS is not simply one thing but a product of multiple trust-building processes operating in parallel.

Schaubroeck, J., Lam, S.S.K. and Peng, A.C. (2011) 'Cognition-based and affect-based trust as mediators of leader behavior influences on team performance', Journal of Applied Psychology, 96(4), pp. 863–871.

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