How Can Organizations Learn Faster? The Problem of Entering the Green Room

Schein · Origins, Team Learning · MIT Sloan School of Management Working Paper · 1992 · Open access

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Invited address to the World Economic Forum arguing that organisations must learn to admit confusion and uncertainty before genuine learning can begin — what Schein calls 'entering the green room'. Identifies anxiety as a central mechanism that blocks learning, and argues that psychological safety is the precondition for reducing the anxiety that stops leaders from acknowledging what they don't know. An early formulation of the PS-as-learning-prerequisite argument.

Schein, E.H. (1992) 'How can organizations learn faster? The problem of entering the green room'. MIT Sloan School of Management Working Paper 3409-92.

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