Learning from Mistakes Is Easier Said Than Done: Group and Organizational Influences on the Detection and Correction of Human Error
The hospital study that preceded and motivated the 1999 paper. Produced the famous paradoxical finding: better-performing nursing teams reported higher error rates — not because they made more mistakes, but because psychological safety made them willing to discuss them. Established that error reporting is a measure of safety culture, not error frequency.
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Neighbours (19)
- Psychological Conditions of Personal Engagement and Disengagement at Work
- Psychological Safety and Learning Behavior in Work Teams
- Organizational Errors: Directions for Future Research
- Organizing for High Reliability: Processes of Collective Mindfulness
- Psychological Safety: A Meta-Analytic Review and Extension
- Human Error: Models and Management
- Managing the Risk of Learning: Psychological Safety in Work Teams
- Methodological Fit in Management Field Research
- Speaking Up in the Operating Room: How Team Leaders Promote Learning in Interdisciplinary Action Teams
- The Safety Organizing Scale: Development and Validation of a Behavioral Measure of Safety Culture in Hospital Nursing Units
- Blametropism
- Errors in Organizations: An Integrative Review via Level of Analysis, Temporal Dynamism, and Priority Lenses
- Just Culture
- Learning from Error
- Psychological Safety and Patient Safety: A Systematic and Narrative Review
- Reflections: Voice and Silence in Workplace Conversations
- Watermelon Effect
- The Lived Experience of Accountability: A Phenomenological Study in Maritime Safety
- You Can't Fix a Secret