You Can't Fix a Secret

Tom Geraghty · Voice & Silence, Interpersonal Practice

Argues that the most dangerous organisational problems are the ones people have learned it isn't safe to raise. Uses the Dekker epigram and Conklin's 'blame is emotionally important, not operationally important' to show how blame produces the silence that makes problems unfixable.

Neighbours (11)

• How We Respond
• Human Error: Models and Management (paper)
• Learning from Mistakes Is Easier Said Than Done: Group and Organizational Influences on the Detection and Correction of Human Error (paper)
• Blametropism
• Just Culture
• Learning Teams
• Watermelon Effect
• Barriers to PS
• How Not to Investigate an Accident (paper)
• Open Secrets & Half-Baked Ideas
• The Lived Experience of Accountability: A Phenomenological Study in Maritime Safety (paper)