Building and Revising Adaptive Capacity Sharing for Technical Incident Response: A Case of Resilience Engineering

Cook & Long · Safety & Error · Applied Ergonomics · 2021 · Paywalled

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Field study of how a technical organisation recruits and maintains additional human resources during anomaly handling. Shows that sharing adaptive capacity across organisational units enables graceful extensibility — the ability to scale response to unpredictably severe events. Proposes that deliberate adjustment of adaptive capacity sharing is a hallmark of resilience engineering in practice.

Cook, R.I. and Long, B.A. (2021) 'Building and revising adaptive capacity sharing for technical incident response: A case of resilience engineering', Applied Ergonomics, 90, 103240.

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