The Field Guide › Paper

Building and Revising Adaptive Capacity Sharing for Technical Incident Response: A Case of Resilience Engineering

Cook · Safety & Error · Applied Ergonomics · 2021 · Paywalled

Field study of how a technical organisation recruits and maintains additional human resources during anomaly handling. Shows that sharing adaptive capacity across organisational units enables graceful extensibility — the ability to scale response to unpredictably severe events. Proposes that deliberate adjustment of adaptive capacity sharing is a hallmark of resilience engineering in practice.

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