A Tale of Two Safeties

Hollnagel · Safety & Error · Working paper · 2012 · Open access

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Working paper developing the Safety-I/Safety-II distinction with particular attention to habituation — the psychological mechanism by which attending only to failures causes organisations to stop noticing what goes right. Argues that proactive safety management must focus on how everyday performance succeeds, not only how it occasionally fails.

Hollnagel, E. (2012) 'A tale of two safeties'. Working paper. Available at: www.erikhollnagel.com.

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