The Persistence of Safety Silence: How Flight Deck Microcultures Influence the Efficacy of Crew Resource Management

Perkins et al · Voice & Silence, Safety & Error · International Journal of Aviation, Aeronautics, and Aerospace · 2022 · Open access

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Survey of 822 airline pilots finding that two-thirds reported hesitating to speak up about safety concerns 1–10 times per year when acting as First Officer — despite decades of CRM training. Qualitative data showed First Officers often feel undervalued, micromanaged, or subjected to demeaning remarks, undermining PS and producing safety silence. Captains who invited feedback, used inclusive language, and acknowledged fallibility fostered greater PS. Argues CRM must be redesigned to explicitly centre psychological safety.

Perkins, K., Ghosh, S., Vera, J., Aragon, C. and Hyland, A. (2022) 'The persistence of safety silence: How flight deck microcultures influence the efficacy of crew resource management', International Journal of Aviation, Aeronautics, and Aerospace, 9(3).

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