Silence That May Kill: When Aircrew Members Don't Speak Up and Why
Survey of 1,751 cockpit and cabin crew members finding that silence occurred in half of all speaking-up episodes. Silence was highest for First Officers and pursers, driven by fears of damaging relationships, punishment, and operational pressure. Different occupational groups had distinct barriers — arguing for group-specific rather than generic CRM interventions.
Save this paper to a bibliography, keep notes on it, and export citations. Create a free account →
Neighbours (21)
- PS & Trust
- Crew Resource Mgmt
- Organizational Silence: A Barrier to Change and Development in a Pluralistic World
- Psychological Safety, Trust, and Learning in Organizations: A Group-level Lens
- Safety Voice and Safety Listening During Aviation Accidents: Cockpit Voice Recordings Reveal That Speaking-Up to Power Is Not Enough
- Speaking Up to Prevent Harm: A Systematic Review of the Safety Voice Literature
- Errors in Organizations: An Integrative Review via Level of Analysis, Temporal Dynamism, and Priority Lenses
- Implicit Voice Theories: Taken-for-Granted Rules of Self-Censorship at Work
- Power Distance Belief and Workplace Communication: The Mediating Role of Fear of Authority
- Reducing Power Gradients
- Watermelon Effect
- Barriers to PS
- Cultural Diversity and Crew Communication
- Hierarchy in the Cockpit: How Captains Influence the Decision-Making of Young and Inexperienced First Officers
- PS in Aviation
- Shared Leadership in Multiteam Systems: How Cockpit and Cabin Crews Lead Each Other to Safety
- The Persistence of Safety Silence: How Flight Deck Microcultures Influence the Efficacy of Crew Resource Management
- Types of Silence
- Walking the Plank: An Experimental Paradigm to Investigate Safety Voice
- Exploring the Core of Crew Resource Management Course: Speak Up or Stay Silent
- Status and Cockpit Dynamics: A Review and Empirical Study