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Status and Cockpit Dynamics: A Review and Empirical Study

Milanovich · Voice & Silence, Power & Equity · Group Dynamics: Theory, Research, and Practice · 1998 · Open access

A review and empirical study of how status shapes communication and decision-making in the cockpit. Inexperienced pilots, shown two crew members described in identical terms, still expected the captain to be the more skilled — evidence that belief in another's superior expertise can discount one's own judgement before a challenge is even formed. A useful empirical anchor for how cognitive trust in expertise steepens the authority gradient that psychological safety must work against.

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