Cultural Diversity and Crew Communication

Fischer & Orasanu · Culture & Context, Voice & Silence · Proceedings of the 50th International Astronautical Congress · 1999 · Open access

Four studies examining how rank, culture, and gender shape communication strategies among flight crews. Found that First Officers predominantly used hints to raise concerns with Captains, while Captains used commands — a status-consistent pattern that persisted even in high-risk situations. Cultural differences affected how directly status was invoked, but not the underlying hierarchy of directness.

Fischer, U. and Orasanu, J. (1999) 'Cultural diversity and crew communication'. Paper presented at the 50th International Astronautical Congress, Amsterdam, October 1999.

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